SCORM Compliant Package-MSMSUP106 Work in a team HLTINFCOV001 Core units MSS402001 Apply competitive

Core units MSS402001 Apply competitive systems and practices MSS402010 Manage the impact of change on own work MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MSS402002 Sustain process improvements MSS402020 Apply quick changeover procedures MSS402021 Apply Just in Time procedures MSS402031 Interpret product costs in terms of customer requirements MSS402040 Apply 5S procedures MSS402041 Apply 5S in an office If you require RPL Kits with comprehensive benchmarking

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace If you require RPL Kits with comprehensive benchmarking

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

fault find and rectify hydraulic systems for mobile plant MEM27019 Diagnose

SCORM Compliant Package-MSMSUP106 Work in a team HLTINFCOV001 Core units MSS402001 Apply competitive* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.