Unit Knowledge Guide-SITXCRI003 Respond to a customer in crisis Diploma Core units AHCPMG409 Implement a

Core units AHCPMG409 Implement a pest management plan AHCPMG412 Develop a pest management plan AHCPMG413 Define the pest problem AHCWHS401 Maintain work health and safety processes Elective units AHCBER404 Conduct field surveillance for a biosecurity emergency response AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCPMG401 Implement the pest monitoring and evaluation plan AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCCCF405 Develop community networks AHCMOM402 Supervise maintenance of property

operate and maintain basic static machines MSFFM2011 Apply manufactured board conversion techniques CUAACD302 Produce computer-aided drawings MSMOPS363 Organise on-site work MSMPER200 Work in accordance with an issued permit MSFFF2006 Apply surface coatings by spray gun MSFFM2012 Set up

verify and troubleshoot WAN links and IP services ICTPMG505 Manage ICT projects ICTTEN519 Design network building projects If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCDE002 Develop and implement community programs CHCCDE003 Work within a community development framework HLTAHW021 Provide nutrition guidance for specific health care HLTAHW053 Address impact of food security on community health CHCEDU008 Share health information If you require RPL Kits with comprehensive benchmarking

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT611 Develop ICT strategic business plans ICTSAD604 Manage and communicate ICT solutions ICTSAD608 Perform ICT-focused enterprise analysis ICTSAD611 Manage assessment and validation of ICT solutions ICTNWK603 Plan

Unit Knowledge Guide-SITXCRI003 Respond to a customer in crisis Diploma Core units AHCPMG409 Implement aOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner