Learning and Assessment Kit-TLII4001 Coordinate quality customer service UET policies and procedures in the

policies and procedures in the construction industry CPCCCA2002 Use carpentry tools and equipment If you require RPL Kits with comprehensive benchmarking

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER301 Verify simple measures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Adjust questions or scenarios for specific cohorts

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCCCS011 Meet personal support needs CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-TLII4001 Coordinate quality customer service UET policies and procedures in theOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to