Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTCLD301 Evaluate characteristics of cloud computing solutions and services ICTCLD401 Configure cloud services ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H Additional Electives CUADIG201 Maintain interactive content Group D BSBITU211 Produce digital text documents Group E If you require RPL Kits with comprehensive benchmarking
implement and review quality framework BSBMGT608 Manage innovation and continuous improvement CHCLEG003 Manage legal and ethical compliance If you require RPL Kits with comprehensive benchmarking
identify and protect utilities AHCWRK309 Apply environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking
Core units MEM12023A Perform engineering measurements MEM12024A Perform computations MEM14004A Plan to undertake a routine task MEM14005A Plan a complete activity MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing
Class Activity Book-AUMFQM001 Apply continuous improvement in automotive manufacturing CRICOS Forms Units of competency ICTSAS305 ProvideOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the