Self-Study Guide-AUMGCA001 Provide customer service AUR This fulfills training package requirements

This fulfills training package requirements and the collection of supporting documentation and evidence

quotes and tenders AHCLSC504 Survey and establish site levels AHCLSC505 Manage landscape projects Electives AHCWHS503 Manage workplace health and safety processes AHCWRK513 Write and present reports BSBHRM525 Manage recruitment and onboarding BSBTEC401 Design and produce complex text documents CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects If you require RPL Kits with comprehensive benchmarking

literacy and numeracy skills Electives BSBAUD411 Participate in quality audits BSBCMM411 Make presentations BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBTWK401 Build and maintain business relationships If you require RPL Kits with comprehensive benchmarking

Core units CHCPOL003 Research and apply evidence to practice HLTDEN004 Implement an individualised oral hygiene program HLTDEP001 Identify

privacy and security within the medical environment CHCCCS020 Respond effectively to behaviours of concern CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTADM010 Facilitate a coordinated approach to client care HLTCCD003 Use medical terminology in health care HLTINF007 Implement and monitor infection prevention and control standards

Self-Study Guide-AUMGCA001 Provide customer service AUR This fulfills training package requirementsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the