Learner Guide-SIRXCEG003 Build customer relationships and loyalty ELICOS Resources A set of 85 policies

A set of 85 policies

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP200 Achieve work outcomes MSMSUP210 Process and record information MSMWHS200 Work safely Elective units PMAOPS600 Modify plant PMAOPS601 Debottleneck plant MSMOPS601 Design equipment and system modifications MSS405015 Manage relationships with non-customer external organisations MSS405084 Manage people relationships MSS405016 Manage workplace learning MSMWHS503 Maintain WHS management system MSMWHS510 Manage risk PMAOMIR512 Establish incident response preparedness and response systems MSMENV472 Implement and monitor environmentally sustainable work practices MSL954004 Obtain representative samples in accordance with a sampling plan If you require RPL Kits with comprehensive benchmarking

Units of competency SITHFAB013 Provide advice on imported wines SITHFAB017 Provide advice on food and beverage matching SITHFAB020 Manage the sale or service of wine SITXFIN003 Manage finances within a budget SITHFAB012 Provide advice on Australian wines SITHFAB011 Provide advice on beers

store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC024 Prepare and present simple dishes SITHCCC025 Prepare and present sandwiches SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SIRXCEG003 Build customer relationships and loyalty ELICOS Resources A set of 85 policiesOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce