Learning and Assessment Kit-AMPCOR205 Communicate in the workplace CHC Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

Units of competency CUAGRD411 Research and apply graphic design techniques CUADES302 Explore and apply the creative design process to 2D forms CUAGRD312 Use typography techniques CUADES411 Generate design solutions If you require RPL Kits with comprehensive benchmarking

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCARB319 Use arborist climbing techniques FWPCOT3311 Use environmental care procedures to undertake fire salvage operations AHCWRK302 Monitor weather conditions FWPCOR2204 Follow fire prevention procedures TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle If you require RPL Kits with comprehensive benchmarking

It assists trainers to deliver effective

Core units BSBCMM211 Apply communication skills MSL913004 Plan and conduct laboratory/field work MSL922002 Record and present data MSL933009 Contribute to the achievement of quality objectives MSL943004 Participate in laboratory or field workplace safety Electives HLTPAT006 Receive

Learning and Assessment Kit-AMPCOR205 Communicate in the workplace CHC Units of competency SITXCCS007 EnhanceOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to