Assessment Kit-TLII0005 Apply customer service skills SIR conduct and review coaching programs

conduct and review coaching programs SISSSCO003 Meet participant coaching needs SISSSCO008 Apply anti-doping policies SISSSCO007 Apply sport psychology principles SISSSCO011 Manage integrity in sport If you require RPL Kits with comprehensive benchmarking

identify and rectify telecommunications network faults ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN202 Use hand and power tools ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS302 Apply knowledge of WHS legislation in the workplace Elective units BSBCUS301 Deliver and monitor a service to customers BSBITU306 Design and produce business documents BSBWRT401 Write complex documents BSBWHS401 Implement and monitor WHS policies

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements BSBSUS301 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-TLII0005 Apply customer service skills SIR conduct and review coaching programsOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of