aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
charge and replace batteries and jump-start vehicles AURETR129 Diagnose and repair charging systems AURETR130 Diagnose and repair starting systems AURETR131 Diagnose and repair ignition systems AURLTB103 Diagnose and repair light vehicle hydraulic braking systems AURLTD104 Diagnose and repair light vehicle steering systems AURLTD105 Diagnose and repair light vehicle suspension systems AURLTE102 Diagnose and repair light vehicle engines AURLTZ101 Diagnose and repair light vehicle emission control systems AURTTA104 Carry out servicing operations AURTTA118 Develop and carry out diagnostic procedures AURTTC103 Diagnose and repair cooling systems AURTTE104 Inspect and service engines Elective units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURETD101 Diagnose and repair electronically controlled steering systems AURETR011 Install basic ancillary electrical systems and components AURETR120 Diagnose and repair network electronic control systems AURETR122 Diagnose and repair vehicle dynamic control systems AURETR128 Diagnose and repair instruments and warning systems AURETR143 Diagnose and repair electronic body management systems AURETU103 Service air conditioning and HVAC systems AURLTJ102 Remove
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURPTA103 Service and repair rotary cutting systems AURPTA105 Service and repair chainsaw cutting systems AURPTA106 Inspect and service line trimming systems and components AURPTA107 Service and repair post boring systems AURPTA108 Service and repair post hole digging systems AURPTA109 Service and repair reciprocating cutting systems AURPTA110 Inspect and service pumping systems AURPTA111 Diagnose and repair pumping systems AURPTE102 Inspect and service outdoor power equipment engines AURPTE103 Diagnose and repair outdoor power equipment engines AURPTE104 Overhaul outdoor power equipment engines AURPTR104 Inspect and service cordless electric tool skins AURPTR105 Diagnose and repair cordless electric tool skins AURTTA118 Develop and carry out diagnostic test strategies AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURACA102 Manage complex customer requirements in an automotive workplace AURACA103 Build customer relations in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURAMA102 Communicate business information in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETK002 Use and maintain electrical test equipment in an automotive workplace AURETR006 Solder electrical wiring and circuits AURETR009 Install vehicle lighting and wiring systems AURETR026 Remove
Core units BSBSUS201 Participate in environmentally sustainable work practices SHBHBAS001 Provide shampoo and basin services SHBHCLS002 Colour and lighten hair SHBHCLS003 Provide full and partial head highlighting treatments SHBHCLS004 Neutralise unwanted colours and tones SHBHCLS005 Provide on scalp full head and retouch bleach treatments SHBHCUT001 Design haircut structures SHBHCUT002 Create one length or solid haircut structures SHBHCUT003 Create graduated haircut structures SHBHCUT004 Create layered haircut structures SHBHCUT005 Cut hair using over-comb techniques SHBHDES003 Create finished hair designs SHBHIND001 Maintain and organise tools
Units of competency AHCBUS516 Develop and review a business plan MSMENV272 Participate in environmentally sustainable work practices FBPTEC5003 Design an artisan food production facility If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-FWPCOT2263 Cross cut materials with a fixed saw ELICOS Resources aggressive or abusive customers SIRXCEG006Our self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the