Class Activity Book-VU21451 Participate in short, simple exchanges ICP A set of 52 forms

A set of 52 forms for your RTO

c MEM18049 Disconnect/reconnect fixed wired equipment up to 1000 volts a

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR202 Organise and complete daily work activities SITTIND002 Source and use information on the holiday park and resort industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices SITXWHS002 Identify hazards

codes and practices in the workplace UEECD0009 Carry out routine work activities in an energy sector environment* UEECD0021 Identify and select components

Class Activity Book-VU21451 Participate in short, simple exchanges ICP A set of 52 formsOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the