Self-Study Guide-PSPPCM020 Plan for strategic procurement Ready for sale Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package

Core Units AHCLSK234 Apply animal welfare principles to handling and husbandry of livestock AHCSHG212 Assist in preparing for shearing and crutching AHCWHS202 Participate in workplace health and safety processes AHCWOL205 Pen sheep AHCWOL206 Perform board duties AHCWOL207 Carry out wool pressing Elective Units AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications FNSFLT212 Develop and use savings plans If you require RPL Kits with comprehensive benchmarking

Units of competency CHCGMB001 Assess the needs of clients with problem gambling issues CHCGMB002 Provide counselling for clients with problem gambling issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks SITXCOM007 Show social and cultural sensitivity If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-PSPPCM020 Plan for strategic procurement Ready for sale Units of competency BSBOPS404 ImplementOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the