Self-Study Guide-BSBCUS501 Manage quality customer service MSM Units of competency SITEEVT013 Determine

Units of competency SITEEVT013 Determine event feasibility SITEEVT012 Develop event concepts CUAFIM501 Source funding for projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test an internet protocol network ICTNWK410 Install hardware to a network ICTNWK401 Install and manage a server ICTPMG401 Support small scale ICT projects ICTNWK404 Install

Core units AHCLSK217 Apply animal welfare principles to handling and husbandry of livestock AHCSHG202 Assist in preparing for shearing and crutching AHCWOL201 Pen sheep AHCWOL202 Perform board duties AHCWOL203 Carry out wool pressing AHCWRK202 Observe environmental work practices AHCWRK204 Work effectively in the industry AHCWHS201 Participate in work health and safety processes If you require RPL Kits with comprehensive benchmarking

Core units FSKLRG004 Use short and simple strategies for work-related learning Elective units FSKNUM007 Use simple data for work FSKLRG007 Use strategies to identify job opportunities FSKNUM003 Use whole numbers and halves for work FSKNUM004 Locate

Self-Study Guide-BSBCUS501 Manage quality customer service MSM Units of competency SITEEVT013 DetermineOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the